Shipping and handling

Where can the Bios® products be shipped to?

We ship worldwide. You can purchase the Bios® products directly on our website. The shipping costs are not included in the product price and will be confirmed at the end of the check out process prior to finalizing your order.
Simply select your product, and checkout using credit card or paypal.

 

What shipping methods are there?

We currently have only one shipping method for the Bios Urn®, Bios Urn Pets® and the Bios Incube®. If you need your Bios Urn® expedited, please email us and we will endeavor to help you.
We have a fulfillment center in the United States, and one in Europe.

Our fulfillment centers deliver the Bios® products to the US and Canada between 5-8 business days.

For European orders, the delivery time frame is 3-8 days.

For other countries, please see above.

 

What is the price and timeframe for delivery?

Delivery times for the following are:

Bios Urn® (our biodegradable urns):

Following payment, your order will be shipped and you should receive it within the below delivery times depending on your country from the day after you make your purchase online:

3-8 business days (most countries in Europe).

from 9 business days (Russia)

5-8 business days (most countries in America).

6-8 business days (most countries in Asia).

from 8 business days (China)

Our normal business hours are Monday-Friday. Any and all orders processed over the weekend or on public holidays will be processed the next working day.

Delivery rates:

Flat rate shipping varies depending on country.

You can see the shipping cost when you enter in your delivery address details in the Shopping Cart stage before making the payment.

 

Bios Incube® (a specially designed planter for the Bios Urn®):

All orders placed on our website will be delivered in the following 3 months upon receipt of order. If you have any questions about the status of your order, please email us with your order number and we will try to provide you with an update.

Delivery rates:

Flat rate shipping varies depending on country.

You can see the shipping cost when you enter in your delivery address details in the Shopping Cart stage before making the payment.

 

How far do you send the Bios Urn®?

To infinity and beyond! No, really. We ship worldwide. Shipping costs are calculated according to the amount of units purchased and the final destination. Please note, some countries have higher shipping rates than others.