Our hours of operation are 9AM to 6PM PST, Monday through Friday. We offer support via email and aim to reply to every inquiry the same day.
We do offer limited phone support so if you have an urgent issue and would prefer to speak with us over the phone, please include that preference and phone number in your inquiry and we will do our best to call you back shortly. We may not be able to respond to every request for a call, but we will do our absolute best.
We look forward to assisting you, and thank you again for your interest in Bios Urn.